Augustana voicemail scheduled service outage Posted on March 11, 2014

Augustana voicemail scheduled service outage (second outage) In conjunction with our telephone/voicemail vendor, Technology & Learning Services has successfully completed the first portion of the voicemail system upgrade/migration. (see details below in original notification message) The second of two related outages will occur on March 20th, from 10PM to 4:30AM. During the outage window, incoming …

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Staff file server outage Posted on March 6, 2014

TLS staff have identified an issue with the staff file server, Vivaldi. In order to resolve the issue, the server needs to be taken offline during the lunch hour today. (Starting after most morning classes are dismissed at 12:05PM in order to minimize impact) The outage is expected to last 30 minutes. During the outage, …

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Augustana telephone/voicemail scheduled service outage Posted on February 26, 2014

Information only: Augustana telephone/voicemail scheduled service outage Thursday March 6th 2014, 10:00PM to 12:00AM In conjunction with NEC Canada, Technology and Learning Services is upgrading and migrating our campus voicemail service to new hardware. The process of migration and upgrade will increase hardware reliability of the voicemail service.The first of two related outages will occur …

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IMPORTANT: Network Upgrade/IT Service Outage Posted on August 7, 2013

When: Monday, 19th August 2013, 22:00 to Tuesday, 20th August 2013, 06:00 (10:00PM to 6:00AM) On August 19th, Technology & Learning Services (TLS) will be upgrading equipment in the Augustana core network.  During the upgrade there will be no access to any Augustana IT resources or services from on campus, or from off campus. Likewise, …

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Google provides Augustana Campus StreetView Posted on November 30, 2012

Anyone considering Augustana has a new way to look at Campus: from a street-level view, provided by Google itself!

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Campus Internet Outage Posted on October 31, 2012

WHEN: NOVEMBER 7TH, 2012 FOR 2 HRS BETWEEN 12:00 AM to 6:00 AM The Alberta SuperNet provider will be performing maintenance in Camrose on November 7th.  Between 12:00 AM and 6:00AM, our internet connection will be offline for approximately two hours during the outage window.  During the outage there will be no access to the …

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IMPORTANT: Planned Device Upgrade Posted on August 27, 2012

When: Thursday, 30th August 2012, 02:00 to 03:00 (2:00AM to 3:00AM) On August 30th, Academic Information & Communication Technologies (AICT) will be working with Technology and Learning Services (TLS) to perform a hardware upgrade of our campus internet connection. During this upgrade, campus users will be able to log in to campus workstations, but will …

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Network Preventative Maintenance Posted on August 10, 2012

When: Thursday, 16th August 2012, 05:00 to 06:00 (5:00AM to 6:00AM) On August 16th TLS is going to be performing preventative maintenance on the Augustana core network.  During this upgrade there will be no access to any Augustana network resources for both on- and off-campus users.  There will also be no access to the Internet …

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IMPORTANT: Planned services upgrade Posted on July 5, 2012

When: Wednesday, 18th July 2012, 05:30 to 07:00 (5:30AM to 7:00AM) On July 18th Technology and Learning Services staff will be performing hardware upgrades that require an outage of campus file servers, as well as some campus services. During this upgrade, campus users will be able to log in to campus workstations, but will not …

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IMPORTANT: Planned staff file server outage Posted on May 25, 2012

When: Thursday, June 7th 2012, 05:30 to 07:30 (5:30AM to 7:30AM) On June 7th, Technology and Learning Services staff will be performing upgrades that require an outage of the staff file server (VIVALDI). During this upgrade, campus users will be able to log in, but will not have access to their N: drive, or any …

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Alberta SuperNet Network Outage Posted on April 23, 2012

Scheduled for: Wednesday April 25th, 2012 @ 12:00 AM

TLS has been notified that Axia (the SuperNet administration company) will be preforming preventative maintenance on their hub in Camrose on April 25th from 00:00 to 06:00. As a result the Internet connection to and from Augustana Campus maybe slower then usual. Please contact the TLS Help Desk if you have any questions at 780.679.1600 …

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Google Mail Outage – Resolved Posted on April 17, 2012

TLS has been informed that Google has resolved the issue with the Google Apps outage.  Email services should be back to normal. -TLS – April 17 2012  11:59am TLS has been informed that Google is experiencing a Google Apps mail outage that is affecting users worldwide, including staff of the University of Alberta.  Google and …

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Authentication not working for Classrooms, Labs, and Public network connections Posted on February 3, 2012

TLS has been informed that users are unable to Authenticate in Classrooms, Labs, and Public network connected computers.  This is an issue with CCID authentication servers managemed by AICT.  TLS has informed AICT of this issue and will work with AICT to restore this service as soon as possible.

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Google Migration Posted on January 31, 2012

Augustana staff will migrate to Google Mail on Thursday February 2nd at noon.

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MyWeb outage Posted on December 5, 2011

MyWeb will be unavailable shortly after 5:00 PM today, Monday December 5.  The outage is not expected to extend beyond 5:30 PM. If you have any questions, please contact Dylan Anderson.

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Eventus upgrade Posted on November 30, 2011

Eventus will be undergoing an upgrade the morning of Thursday, December 1st.  During this time, Eventus will be unavailable.  It is expected to be available in the late morning/early afternoon. Please contact Dylan Anderson if you have any questions. Update: The upgrade has been completed.  Updates include: Moving the menu to the top of the …

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Intermittent Internet Access Posted on November 23, 2011

TLS has received reports of trouble accessing the internet. AICT has been alerted of the problem. Local resources, such as network drives, remain unaffected.   UPDATE: 1339hrs Off-campus internet resources seem to be responding. TLS is awaiting updates from AICT relating to the cause of the outage.

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Information Only – STRAUSS/GroupWise/Email/Webmail Scheduled Service Outage Posted on October 14, 2011

Information Only – STRAUSS/GroupWise/Email/Webmail Scheduled Service Outage Tuesday 18th October 2011, 06:00AM -> 06:30AM (30 minutes) On 18th October 2011, Technology and Learning Services staff will be performing preventative maintenance to Strauss. This will require that the server be shut down for a period of up to 30 minutes. During this time, staff will not …

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Information Only – STRAUSS/GroupWise/Email/Webmail Scheduled Service Outage Posted on September 20, 2011

Information Only – STRAUSS/GroupWise/Email/Webmail Service Outage Friday 23rd September 2011, 23:45 -> Saturday 24th September, 00:15 (30 minutes) On 23rd September 2011, Technology and Learning Services staff will be performing preventative maintenance to Strauss. This will require that the server be shut down for a period of up to 30 minutes. During this time, staff …

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IMPORTANT: Planned staff file server outage Posted on June 15, 2011

Scheduled for: Monday June 27th, 2011 @ 7:00 AM

Monday, June 27th 2011, 07:00 to 07:30 (7:00AM to 7:30AM) On June 27th, Technology and Learning Services staff will be performing upgrades that require an outage of the staff file server (VIVALDI). During this upgrade, users will be able to log in, but will not have access to their N: drive, or any other network …

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