Google provides Augustana Campus StreetView Posted on November 30, 2012

Anyone considering Augustana has a new way to look at Campus: from a street-level view, provided by Google itself!

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Campus Internet Outage Posted on October 31, 2012

WHEN: NOVEMBER 7TH, 2012 FOR 2 HRS BETWEEN 12:00 AM to 6:00 AM The Alberta SuperNet provider will be performing maintenance in Camrose on November 7th.  Between 12:00 AM and 6:00AM, our internet connection will be offline for approximately two hours during the outage window.  During the outage there will be no access to the …

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IMPORTANT: Planned Device Upgrade Posted on August 27, 2012

When: Thursday, 30th August 2012, 02:00 to 03:00 (2:00AM to 3:00AM) On August 30th, Academic Information & Communication Technologies (AICT) will be working with Technology and Learning Services (TLS) to perform a hardware upgrade of our campus internet connection. During this upgrade, campus users will be able to log in to campus workstations, but will …

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Network Preventative Maintenance Posted on August 10, 2012

When: Thursday, 16th August 2012, 05:00 to 06:00 (5:00AM to 6:00AM) On August 16th TLS is going to be performing preventative maintenance on the Augustana core network.  During this upgrade there will be no access to any Augustana network resources for both on- and off-campus users.  There will also be no access to the Internet …

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IMPORTANT: Planned services upgrade Posted on July 5, 2012

When: Wednesday, 18th July 2012, 05:30 to 07:00 (5:30AM to 7:00AM) On July 18th Technology and Learning Services staff will be performing hardware upgrades that require an outage of campus file servers, as well as some campus services. During this upgrade, campus users will be able to log in to campus workstations, but will not …

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IMPORTANT: Planned staff file server outage Posted on May 25, 2012

When: Thursday, June 7th 2012, 05:30 to 07:30 (5:30AM to 7:30AM) On June 7th, Technology and Learning Services staff will be performing upgrades that require an outage of the staff file server (VIVALDI). During this upgrade, campus users will be able to log in, but will not have access to their N: drive, or any …

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Alberta SuperNet Network Outage Posted on April 23, 2012

Scheduled for: Wednesday April 25th, 2012 @ 12:00 AM

TLS has been notified that Axia (the SuperNet administration company) will be preforming preventative maintenance on their hub in Camrose on April 25th from 00:00 to 06:00. As a result the Internet connection to and from Augustana Campus maybe slower then usual. Please contact the TLS Help Desk if you have any questions at 780.679.1600 …

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Google Mail Outage – Resolved Posted on April 17, 2012

TLS has been informed that Google has resolved the issue with the Google Apps outage.  Email services should be back to normal. -TLS – April 17 2012  11:59am TLS has been informed that Google is experiencing a Google Apps mail outage that is affecting users worldwide, including staff of the University of Alberta.  Google and …

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Authentication not working for Classrooms, Labs, and Public network connections Posted on February 3, 2012

TLS has been informed that users are unable to Authenticate in Classrooms, Labs, and Public network connected computers.  This is an issue with CCID authentication servers managemed by AICT.  TLS has informed AICT of this issue and will work with AICT to restore this service as soon as possible.

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Google Migration Posted on January 31, 2012

Augustana staff will migrate to Google Mail on Thursday February 2nd at noon.

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MyWeb outage Posted on December 5, 2011

MyWeb will be unavailable shortly after 5:00 PM today, Monday December 5.  The outage is not expected to extend beyond 5:30 PM. If you have any questions, please contact Dylan Anderson.

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Eventus upgrade Posted on November 30, 2011

Eventus will be undergoing an upgrade the morning of Thursday, December 1st.  During this time, Eventus will be unavailable.  It is expected to be available in the late morning/early afternoon. Please contact Dylan Anderson if you have any questions. Update: The upgrade has been completed.  Updates include: Moving the menu to the top of the …

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Intermittent Internet Access Posted on November 23, 2011

TLS has received reports of trouble accessing the internet. AICT has been alerted of the problem. Local resources, such as network drives, remain unaffected.   UPDATE: 1339hrs Off-campus internet resources seem to be responding. TLS is awaiting updates from AICT relating to the cause of the outage.

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Information Only – STRAUSS/GroupWise/Email/Webmail Scheduled Service Outage Posted on October 14, 2011

Information Only – STRAUSS/GroupWise/Email/Webmail Scheduled Service Outage Tuesday 18th October 2011, 06:00AM -> 06:30AM (30 minutes) On 18th October 2011, Technology and Learning Services staff will be performing preventative maintenance to Strauss. This will require that the server be shut down for a period of up to 30 minutes. During this time, staff will not …

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Information Only – STRAUSS/GroupWise/Email/Webmail Scheduled Service Outage Posted on September 20, 2011

Information Only – STRAUSS/GroupWise/Email/Webmail Service Outage Friday 23rd September 2011, 23:45 -> Saturday 24th September, 00:15 (30 minutes) On 23rd September 2011, Technology and Learning Services staff will be performing preventative maintenance to Strauss. This will require that the server be shut down for a period of up to 30 minutes. During this time, staff …

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IMPORTANT: Planned staff file server outage Posted on June 15, 2011

Scheduled for: Monday June 27th, 2011 @ 7:00 AM

Monday, June 27th 2011, 07:00 to 07:30 (7:00AM to 7:30AM) On June 27th, Technology and Learning Services staff will be performing upgrades that require an outage of the staff file server (VIVALDI). During this upgrade, users will be able to log in, but will not have access to their N: drive, or any other network …

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Augustana Campus Computing Resource Outage Posted on June 1, 2011

Scheduled for: Friday June 10th, 2011 @ 6:00 AM

Computing Resource Outage: June 10th, 2011 06:00 to 08:00 All Augustana Computing Resources TLS will be performing an upgrade to our server/storage hardware.  To perform this upgrade it will be necessary for all Augustana computing resources to be unavailable for the duration of the upgrade. This means there will be no access to the Internet …

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IMPORTANT: Information Only – UWS/Wireless Outage for Augustana Campus Posted on May 19, 2011

IMPORTANT: Information Only – UWS/Wireless Outage for Augustana Campus Thursday 26th May, 0700 – 0730 (7:00AM – 7:30AM) On Thursday 26th May 2011, Academic Information and Communication Technologies (AICT) staff will be making a configuration change on equipment which supports UWS (UofA Wireless service) on the Augustana Campus. This means that UWS wireless service will …

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IMPORTANT: Information Only – Telephone Voicemail Upgrade Outage Posted on April 14, 2011

Telephone Voicemail Upgrade Outage Tuesday, 3rd May 2011, 02:00 -> 08:00 (2:00AM to 8:00AM) On the 3rd of May 2011, Technology and Learning Services staff will be working with NEC Canada to complete an upgrade to Augustana’s telephone voicemail service. During this upgrade, any caller making a call to an Augustana telephone extension which is …

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Service Outage Posted on February 20, 2011

Scheduled for: Sunday February 20th, 2011 @ 11:30 AM

This morning, 20 February 2011, TLS was alerted to several service outages, including the Augustana Website and Webmail.

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