DidUknow: How to Create a Questionnaire with Google Forms Posted on October 14, 2014

Scheduled for: Tuesday October 28th, 2014 @ 1:00 PM

DidUknow: How to Create a Questionnaire with Google Forms Have you ever wanted feedback on a project you’re working on? Maybe you would like to launch a new service or remove one.  Even a simple vote can be achieved with questionnaires built in Google Forms. In this session you will learn how to: Create a …

Read more…

DidUknow: How to Share Documents with Google Drive Posted on September 29, 2014

Scheduled for: Tuesday October 21st, 2014 @ 1:00 AM

DidUknow: How to Share Documents with Google Drive   Would you like to share documents, files, or folders with your colleagues?  Google Drive allows you to share and collaborate with your colleagues utilizing many document types. At the end of this session you will be able to: Share a Google Doc Set file permissions on …

Read more…

DidUknow: How to Create Appointment Slots in Google Calendar Posted on September 22, 2014

Scheduled for: Tuesday October 14th, 2014 @ 1:00 PM

DidUknow: How to Create Appointment Slots in Google Calendar Do you have open office hours for students? Would you like to allow people to book a predetermined appointment time with you? By creating an appointment slot in Google Calendar, you get to decide when and where you’re available to the public. Create an appointment slot …

Read more…

DidUknow: How to Use Tasks in Google Apps Posted on August 29, 2014

Scheduled for: Tuesday September 30th, 2014 @ 1:00 PM

DidUknow: How to Use Tasks in Google Apps Do you want to take back your time and still keep up with all your day’s tasks? Google Tasks is a powerful way to stay organized. At the end of this session you will be able to: Create a checklist of tasks Add notes and due due …

Read more…

DidUknow: How to Save Time Using Google Contact Groups Posted on August 29, 2014

Scheduled for: Tuesday September 23rd, 2014 @ 1:00 PM

DidUknow: How to Save Time Using Google Contact Groups Do you find yourself emailing the same group of people over and over? If you are adding contacts one by one to emails or meetings, then this session is for you. Date: September 23th – 1:00pm to 1:30pm Location: L1-130 Library Computer Classroom Instructor: Robert Brennan …

Read more…

DidUknow: How to book a meeting with Google Calendar Posted on August 25, 2014

Scheduled for: Tuesday September 16th, 2014 @ 1:00 PM

DidUknow that you can book meeting with your colleagues using Google Calender? In this session we will show you how. We will cover: finding a meeting time that works, creating a meeting for large groups, and more.
Date: September 16th – 1:00pm to 1:30pm

Read more…

I would like to introduce “DidUknow”. Posted on August 25, 2014

As part of a technology learning initiative on the Augustana Campus, I would like to introduce “DidUknow”. DidUknow is a series of sessions focused on technology in the classroom and workplace. The sessions are no cost and offered to faculty, staff, and students. With approximately one session a week, there will be something of value …

Read more…

Augustana voicemail scheduled service outage Posted on March 11, 2014

Augustana voicemail scheduled service outage (second outage) In conjunction with our telephone/voicemail vendor, Technology & Learning Services has successfully completed the first portion of the voicemail system upgrade/migration. (see details below in original notification message) The second of two related outages will occur on March 20th, from 10PM to 4:30AM. During the outage window, incoming …

Read more…

Staff file server outage Posted on March 6, 2014

TLS staff have identified an issue with the staff file server, Vivaldi. In order to resolve the issue, the server needs to be taken offline during the lunch hour today. (Starting after most morning classes are dismissed at 12:05PM in order to minimize impact) The outage is expected to last 30 minutes. During the outage, …

Read more…

Augustana telephone/voicemail scheduled service outage Posted on February 26, 2014

Information only: Augustana telephone/voicemail scheduled service outage Thursday March 6th 2014, 10:00PM to 12:00AM In conjunction with NEC Canada, Technology and Learning Services is upgrading and migrating our campus voicemail service to new hardware. The process of migration and upgrade will increase hardware reliability of the voicemail service.The first of two related outages will occur …

Read more…

IMPORTANT: Network Upgrade/IT Service Outage Posted on August 7, 2013

When: Monday, 19th August 2013, 22:00 to Tuesday, 20th August 2013, 06:00 (10:00PM to 6:00AM) On August 19th, Technology & Learning Services (TLS) will be upgrading equipment in the Augustana core network.  During the upgrade there will be no access to any Augustana IT resources or services from on campus, or from off campus. Likewise, …

Read more…

Google provides Augustana Campus StreetView Posted on November 30, 2012

Anyone considering Augustana has a new way to look at Campus: from a street-level view, provided by Google itself!

Read more…

Campus Internet Outage Posted on October 31, 2012

WHEN: NOVEMBER 7TH, 2012 FOR 2 HRS BETWEEN 12:00 AM to 6:00 AM The Alberta SuperNet provider will be performing maintenance in Camrose on November 7th.  Between 12:00 AM and 6:00AM, our internet connection will be offline for approximately two hours during the outage window.  During the outage there will be no access to the …

Read more…

IMPORTANT: Planned Device Upgrade Posted on August 27, 2012

When: Thursday, 30th August 2012, 02:00 to 03:00 (2:00AM to 3:00AM) On August 30th, Academic Information & Communication Technologies (AICT) will be working with Technology and Learning Services (TLS) to perform a hardware upgrade of our campus internet connection. During this upgrade, campus users will be able to log in to campus workstations, but will …

Read more…

Network Preventative Maintenance Posted on August 10, 2012

When: Thursday, 16th August 2012, 05:00 to 06:00 (5:00AM to 6:00AM) On August 16th TLS is going to be performing preventative maintenance on the Augustana core network.  During this upgrade there will be no access to any Augustana network resources for both on- and off-campus users.  There will also be no access to the Internet …

Read more…

IMPORTANT: Planned services upgrade Posted on July 5, 2012

When: Wednesday, 18th July 2012, 05:30 to 07:00 (5:30AM to 7:00AM) On July 18th Technology and Learning Services staff will be performing hardware upgrades that require an outage of campus file servers, as well as some campus services. During this upgrade, campus users will be able to log in to campus workstations, but will not …

Read more…

IMPORTANT: Planned staff file server outage Posted on May 25, 2012

When: Thursday, June 7th 2012, 05:30 to 07:30 (5:30AM to 7:30AM) On June 7th, Technology and Learning Services staff will be performing upgrades that require an outage of the staff file server (VIVALDI). During this upgrade, campus users will be able to log in, but will not have access to their N: drive, or any …

Read more…

Alberta SuperNet Network Outage Posted on April 23, 2012

Scheduled for: Wednesday April 25th, 2012 @ 12:00 AM

TLS has been notified that Axia (the SuperNet administration company) will be preforming preventative maintenance on their hub in Camrose on April 25th from 00:00 to 06:00. As a result the Internet connection to and from Augustana Campus maybe slower then usual. Please contact the TLS Help Desk if you have any questions at 780.679.1600 …

Read more…

Google Mail Outage – Resolved Posted on April 17, 2012

TLS has been informed that Google has resolved the issue with the Google Apps outage.  Email services should be back to normal. -TLS – April 17 2012  11:59am TLS has been informed that Google is experiencing a Google Apps mail outage that is affecting users worldwide, including staff of the University of Alberta.  Google and …

Read more…

Authentication not working for Classrooms, Labs, and Public network connections Posted on February 3, 2012

TLS has been informed that users are unable to Authenticate in Classrooms, Labs, and Public network connected computers.  This is an issue with CCID authentication servers managemed by AICT.  TLS has informed AICT of this issue and will work with AICT to restore this service as soon as possible.

Read more…